Once your Refund Request has been approved, we typically take 3 to 5 business days to process and to inspect the returned goods and issue full or partial refunds, if applicable. While most refunds and credits normally take 3 to 5 business days after processing to show on your electronic statement, for clients of certain banking institutions and issuers this may take up to 30 calendar days. If unsure whether your refund or credit was processed kindly contact one of our Customer Care Agents for confirmation and further information.
Please note that refunds can be processed only after the returned products have been received by us. We do not issue refunds in advance or in good faith and reserve the right to refuse refunds to customers who repeatedly request refunds or who, in Our sole discretion, request refunds in bad faith.
While we refund the cost of the products purchased, in full or partially, please note that we do not issue refunds for shipping and handling fees, insurance or other administrative charges.
Refunds are always issued to the same person who made the transaction with us on the same mode of payment done of purchase. We do not issue refunds by check, PayPal or Bitcoin. We reserve the right to neither process nor issue refunds for packages marked “Return to Sender” or “Delivery Refused”.